Customer Service

Call us Toll Free at 877-378-4848 or locally at (386) 252-7462.

Your 100% Satisfaction Guarantee

Davidson Brothers takes great pride in the quality, personal care, and hand packing of all our citrus gifts. Your order recipient is encouraged to contact us if everything is not just right. Your satisfaction is guaranteed. Please notify us in a timely manner, within 10 days of receipt, to make adjustments if needed. Please understand, many times when you place your order, your citrus is still hanging in the grove.

Shipping & Handling Charges

All orders are charged a $14.00 S&H fee for each gift shipped unless otherwise noted.  All Payments Must Be in U.S. Funds. While we work hard to maintain our prices, constantly changing postal rate schedules can influence our costs. Prices are subject to change without notice, so be sure to check the prices at the time you place your order.

Western United States: We add an additional $5.00 for each gift shipped to the following States: Arizona, California, Colorado, Idaho,  Kansas, Louisiana, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington and  Wyoming. This additional charge will not appear in your online order total or receipt but will be added to your total payment.

Canadian Shipments: We add an additional $21.00 to prices shown for each item shipped. All Payments Must Be in U.S. Funds. This additional charge will not appear in your online order total or receipt but will be added to your total payment. Deluxe packs may be shipped to Canada. Christmas orders must be received by December 5th.

Ordering

It's easy to order online, All of our Delicious selections can be found by clicking on the Fresh Fruit or Gifts & Baskets buttons or directly from the Quick Shopping links. Below each product picture is a drop down box where you select the size and options you want, then you can click the buy button to view your shopping cart and complete your order or you may continue to add more selections to your cart.

Below the Buy button under each product you have a small box to enter recipient name, address, city state, zip and any message to be sent with the gift. You only need to fill this in if you are sending gifts to multiple different addresses, it makes shopping for your entire gift list easy. You may leave this area blank if you are sending only one shipment and then add the shipping address on checkout. After you make your selections simply click the buy button place that item in your cart and to continue shopping.

When you add the last Item to your cart you Click the checkout button, fill in the payment information and your gift is on its way! You will receive a receipt by Email and we will call if their are any questions. It's that simple.

We need your help to make sure your product arrives as quickly as possible. Please double check ALL shipping information in the shopping cart and check out form to be sure it is current and correct: full name, full address (note apartment numbers), city, state, zip code, and phone number. Please notify us immediately of any changes, including ship dates, addresses, and telephone numbers. Davidson Brothers will not be held responsible for problems due to incorrect address or zip code.

Alaska - Yes, we do ship to Alaska, a most welcome treat, referred by some recipients as "Yukon Gold"!!!  As soon as the citrus is brought in from the groves it is shipped, Air Priority, with delivery within 4 days!!! Please call our office at 877.378.4848 for info and additional charges, we will be glad to help.

Christmas, Our Most Busy Time: Order Early, Please

We must receive your Christmas orders before December 12th for guarantee by Christmas day. Canadian orders must be received by Dec 5th for Holiday Delivery.  Orders received before Dec 18th will also likely arrive for the Holiday or shortly thereafter, although we cannot guarantee the shipments.  Orders received after Dec 12th are automatically placed on our Gift Certificate Program. We will send the recipient an attractive gift card letting them know of their gift from you. We begin shipping in early January, a healthy start to the New Year.   Remember; order early, and double check all shipping information! Call Davidson Brothers now!